The official airport for the Games is London Heathrow. Our transport company Bettabus will have the flight details that you have sent us including your luggage requirements to ensure they have enough vehicles ready to collect you.
Once you have collected your baggage then please walk towards the meeting point within your terminals which are listed below. At this meeting point a member of the IWAS/Bettabus volunteer team will be there to direct you to your transport.
For your day of arrival (only) and if you are unable to find a team member then please contact the IWAS/Bettabus Airport Traffic Controller on mobile number 0044 7726 319 297.
Heathrow Meeting Points (all sign posted within airport)
Terminal 1: In the international arrivals area (ground floor), next to the Costa coffee bar.
Terminal 2: Opposite the exit to international arrivals.
Terminal 3: In the seated area in the arrivals hall (ground floor of the arrivals building).
Terminal 4: Next to WHSmith in arrivals (ground floor).
Terminal 5: North meeting point on the ground floor, marked by banners, near green staircase, opposite Travelex.
Please beware that we have full cooperation with BAA who will be assisting our teams but they have warned us that Saturday 2nd and Sunday 3rd August is expected to be one of their busiest days of the year. They have been provided with a copy of all of our team flight details and where appropriate open the medical lane to assist with immigration at busy periods.
Local Shuttle Transport
This will be arranged throughout the games to transport teams between the hotels and sport venues. The last shuttle transport will be following the closing ceremony on the evening of Thursday 7th August. A schedule will be provided to you on arrival at your accommodation.